Terms & Conditions | Sales Is Sales

Terms and Conditions

Effective Date: August 10, 2026

Welcome to Sales is Sales.

These Terms and Conditions (“Terms”) govern your access to and use of the websites owned and operated by Sales is Sales, LLC (“Sales is Sales,” “we,” “our,” or “us”), including salesissales.com, yourownuntappedresources.com, and any related websites, landing pages, digital platforms, products, or services (collectively, the “Website”).

By accessing our Website, purchasing our services, scheduling an appointment, participating in coaching or training, or otherwise engaging with Sales is Sales, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.

1. Eligibility

Our Website and services are intended for individuals who are at least eighteen (18) years of age.

By using our Website or purchasing our services, you represent and warrant that you are at least 18 years old and have the legal authority to enter into a binding agreement.

2. Our Services

Sales is Sales provides professional coaching, consulting, education, and training services, including but not limited to:

Communication training
Confidence training
Executive coaching
Leadership coaching
Sales coaching
Corporate sales training
Speaking engagements
Workshops
Team development
Business consulting
Virtual coaching sessions
In-person coaching and training
Group coaching programs
Multi-session coaching packages

As our business grows, we may introduce additional services, programs, courses, memberships, digital content, or educational resources. These Terms apply to those offerings unless otherwise stated.

3. No Professional Advice

The information provided through our Website, coaching sessions, workshops, speaking engagements, consulting services, written materials, videos, and training programs is intended for educational and informational purposes only.

Sales is Sales does not provide legal, financial, tax, accounting, investment, medical, mental health, or psychological advice.

You remain solely responsible for your own decisions, actions, and results.

If you require advice in one of these areas, you should consult an appropriately licensed professional.

4. Coaching Relationship

Coaching is a collaborative process designed to support professional growth, leadership development, communication skills, sales effectiveness, confidence, and personal accountability.

While Sales is Sales is committed to providing high-quality coaching and training, success depends upon many factors outside of our control, including your participation, effort, implementation, business circumstances, and individual goals.

Coaching should not be considered therapy, counseling, or a substitute for professional medical or mental health treatment.

5. Payment Terms

Unless otherwise agreed in writing, payment is required in full prior to the commencement of services.

Sales is Sales may, at its sole discretion, offer installment payment arrangements or customized payment plans for certain coaching packages or corporate engagements.

Any payment plan must be documented in a separate written agreement signed by both parties.

Failure to make payments when due may result in suspension or termination of services.

You are responsible for any fees associated with declined payments, returned ACH transfers, chargebacks, or collection efforts resulting from unpaid balances.

6. Coaching Packages

Sales is Sales may offer discounted coaching packages consisting of multiple coaching sessions.

Unless otherwise specified in writing:

Coaching packages expire six (6) months from the original purchase date.
Expired sessions are forfeited.
Coaching packages are intended solely for the original purchaser and may not be transferred without our written approval.
Package pricing reflects a discounted commitment and may not be separated into individual sessions after purchase.

7. Scheduling and Rescheduling

Clients are responsible for scheduling coaching sessions within the applicable package period.

Appointments may be rescheduled with at least twenty-four (24) hours’ advance notice.

Requests received with less than twenty-four (24) hours’ notice may be treated as a missed session and counted as completed.

Sales is Sales understands that emergencies occasionally occur and reserves the right to make reasonable exceptions at its sole discretion.

Repeated cancellations or rescheduling requests may result in termination of coaching services.

8. Missed Appointments

If you fail to attend a scheduled coaching session without providing the required notice, the session will generally be considered completed and deducted from any applicable coaching package.

Sales is Sales reserves the right to determine, in its sole discretion, whether extraordinary circumstances justify rescheduling.

9. Refund Policy

Your satisfaction is important to us.

Coaching services may be canceled for a full refund if cancellation occurs prior to the first scheduled coaching session.

Once the first coaching session has taken place, coaching fees become non-refundable.

If a coaching package has been purchased, unused sessions are non-refundable. Remaining sessions may be used during the package’s six-month validity period, subject to these Terms.

Sales is Sales reserves the right to consider exceptional circumstances on a case-by-case basis. Any exception shall not create an obligation to provide refunds in future situations.

Corporate training, workshops, keynote presentations, and consulting engagements may be subject to separate written agreements that govern cancellation and refund terms.

10. Confidentiality

Sales is Sales respects the privacy of our clients.

Information voluntarily shared during coaching sessions will be treated with discretion and will not be intentionally disclosed to third parties except:

when required by law;
with your consent;
when necessary to protect legal rights or safety; or
as otherwise permitted under applicable law.

While we value confidentiality, coaching services are not protected by attorney-client privilege, physician-patient privilege, therapist-client privilege, or other legally recognized confidentiality protections.

11. Recording Policy

To encourage open, candid, and productive conversations, coaching sessions are generally not recorded.

Audio recording, video recording, screen recording, transcription, or other reproduction of coaching sessions by either party is prohibited unless both parties provide prior written consent.

If a session is recorded by mutual agreement, all recordings remain the intellectual property of Sales is Sales, LLC unless otherwise agreed in writing.

12. Intellectual Property

All content created, developed, or provided by Sales is Sales is protected by applicable intellectual property laws.

This includes, but is not limited to:

Sales is Sales™
Your Own Untapped Resources™
YOUR™
coaching methodologies
proprietary frameworks
presentations
keynote materials
workshop content
exercises
worksheets
templates
written materials
videos
graphics
logos
branding
downloadable materials
educational resources
future digital courses
proprietary systems, models, and processes

Purchasing coaching, consulting, workshops, or training grants you a limited, non-exclusive, non-transferable license to use these materials for your own personal or internal business purposes only.

You may not reproduce, modify, distribute, publish, teach, sublicense, sell, or otherwise exploit any Sales is Sales content without prior written permission.

13. Testimonials

If you voluntarily provide a testimonial, review, success story, or feedback regarding Sales is Sales or our services, you grant Sales is Sales, LLC permission to use that content for marketing, promotional, educational, or business purposes.

Upon request, we will make reasonable efforts to remove personally identifying information or publish testimonials anonymously where appropriate.

14. Acceptable Website Use

You agree not to:

use the Website for unlawful purposes;
interfere with the security or operation of the Website;
attempt unauthorized access to our systems;
copy or scrape Website content without permission;
upload malicious software or code;
infringe upon the intellectual property rights of Sales is Sales or others; or
engage in conduct that disrupts or negatively affects the experience of other users.

Sales is Sales reserves the right to suspend or terminate access to the Website for violations of these Terms.

15. No Guarantee of Results

Sales is Sales is committed to providing high-quality coaching, consulting, training, and educational services designed to help individuals and organizations strengthen communication, leadership, sales effectiveness, confidence, and business performance.

However, every individual, business, industry, and situation is unique.

We do not guarantee any specific outcome, including but not limited to:

Increased sales
Increased revenue or profits
Business growth
New employment
Promotions
Career advancement
Improved job performance
Client acquisition
Public speaking success
Leadership success
Personal transformation
Achievement of specific goals

Your results depend upon many factors beyond our control, including your effort, commitment, implementation, experience, market conditions, and individual circumstances.

By participating in our services, you acknowledge that you are solely responsible for your own decisions, actions, and results.

16. Website Content Disclaimer

The information provided on this Website is offered for general educational and informational purposes only.

While we strive to provide accurate and current information, Sales is Sales makes no representations or warranties regarding the completeness, accuracy, reliability, or suitability of any information contained on this Website.

Your use of any information or materials is entirely at your own risk.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Sales is Sales, LLC, its owners, officers, employees, contractors, affiliates, representatives, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Website or our services.

This includes, but is not limited to:

Loss of profits
Loss of business opportunities
Lost revenue
Loss of data
Business interruption
Emotional distress
Reputational harm
Any other indirect or consequential damages

To the maximum extent permitted by law, our total liability arising from any claim relating to our services shall not exceed the amount you paid to Sales is Sales for the specific service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability. In such cases, these limitations apply only to the extent permitted by applicable law.

18. Indemnification

You agree to defend, indemnify, and hold harmless Sales is Sales, LLC and its owners, employees, contractors, affiliates, representatives, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

Your violation of these Terms;
Your misuse of the Website;
Your violation of any applicable law; or
Your infringement of the rights of any third party.

19. Third-Party Services

Our Website and services may integrate with or reference third-party platforms and providers, including but not limited to payment processors, scheduling software, video conferencing services, analytics providers, email marketing platforms, and social media platforms.

Sales is Sales is not responsible for the availability, security, content, privacy practices, or performance of third-party services.

Your use of those services is governed by their own terms and privacy policies.

20. Force Majeure

Sales is Sales shall not be liable for any delay or failure to perform its obligations when such delay or failure results from circumstances beyond our reasonable control.

These circumstances may include, but are not limited to:

Natural disasters
Severe weather
Fire
Flood
Power outages
Internet or telecommunications failures
Labor disputes
Government actions
Public health emergencies
Acts of terrorism
War
Civil unrest
Serious illness or other unforeseen events

In such circumstances, affected services may be rescheduled or otherwise adjusted as reasonably appropriate.

21. International Clients

Sales is Sales welcomes clients from around the world.

By accessing our Website or purchasing our services from outside the United States, you acknowledge that your information may be transferred to, processed, and stored within the United States.

You are responsible for ensuring that your use of our services complies with the laws applicable in your jurisdiction.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

23. Dispute Resolution

The parties agree to make a good-faith effort to resolve any dispute arising out of or relating to these Terms through informal discussions before initiating legal proceedings.

If a dispute cannot be resolved informally, either party may pursue available legal remedies in a court of competent jurisdiction located in the State of Illinois.

Nothing in these Terms limits either party’s right to seek injunctive or equitable relief where appropriate.

24. Electronic Communications

By communicating with Sales is Sales electronically, including through email, online forms, scheduling platforms, or the Website, you consent to receive communications electronically.

Electronic communications satisfy any legal requirement that communications be in writing.

25. Accessibility

Sales is Sales is committed to providing a Website that is accessible to the widest possible audience.

We continually seek to improve accessibility and usability. If you experience difficulty accessing any part of our Website or require assistance, please contact us using the information provided below.

We welcome feedback that helps us improve the accessibility of our Website and services.

26. Changes to These Terms

Sales is Sales may update these Terms from time to time to reflect changes in our business, services, technology, or applicable law.

Updated Terms become effective upon posting to the Website.

Your continued use of the Website or our services after revised Terms have been posted constitutes your acceptance of those revisions.

27. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

28. Entire Agreement

These Terms, together with our Privacy Policy and any separate written agreement entered into between Sales is Sales and a client, constitute the entire agreement between the parties regarding the use of our Website and services and supersede any prior oral or written understandings relating to the same subject matter.

29. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Website: salesissales.com

Email: alefiyah@salesissales.com

Location: Franklin Park, Illinois, USA

Thank you for visiting Sales is Sales.

We appreciate the opportunity to serve individuals and organizations committed to improving communication, leadership, sales performance, and professional growth.